Olzhas Bektenov orders to continue hotlines to respond to possible questions of citizens on housing restoration

At the Government session chaired by Prime Minister Olzhas Bektenov considered the issue of completing the elimination of floods in Kazakhstan, El.kz cites primeminister.kz.

The heads of the Ministries for Industry and Construction, Emergency Situations, Transport, Digital Development, Innovation and Aerospace Industry, Education reported on measures to support the population and the progress of recovery work in the regions. Reports of akims of Atyrau, West Kazakhstan and Akmola regions were heard.

The Head of the Government noted the scale of floods in 2024, which affected 12 regions of the country.

"The Head of State keeps the situation under personal control. All available resources and forces have been mobilised to combat the disaster. Large-scale work to eliminate the consequences of the floods was carried out thanks to the joint efforts of government agencies, big business, an indifferent public and volunteers. The victims were provided with necessary medical and psychological assistance. They were provided with temporary housing, food and basic necessities. All Kazakhstanis responded to the call of the Head of State to provide all possible assistance to people so that no one would be left without support. The victims received a lump sum payment per family," Olzhas Bektenov emphasised.

After the damage assessment was carried out, compensation was paid for damaged or destroyed property. In addition, funds have been paid for the repair of more than 9 thousand houses, about 6 thousand flats and houses have been bought from the secondary market. In addition, 2,576 houses have been built, works on 104 objects in Akmola and West Kazakhstan regions are being finalised. Head of the Government emphasised the need to hand over the keys to new housing to the owners as soon as possible.

"We understand the emotions of people, there were questions about the amount of compensation, the definition of damage, the choice of housing or the progress of repair work. We tried to address each problem in a targeted manner. The measures taken were carried out jointly, taking into account the opinion of each affected family as much as possible. Even now citizens may have questions and problems.Therefore, I instruct akimats to maintain the work of hotlines, to respond promptly to the questions of citizens and to ensure the solution of their problems," Olzhas Bektenov stressed.

At the Government session Prime Minister thanked all concerned citizens of Kazakhstan, who assisted in the elimination of consequences of floods. The need for timely preparation of hydraulic structures and all infrastructure, which is a primary task for regional akimats and interested ministries, was emphasised.

"It is important not to slow down the pace of work and to ensure timely preparation of hydraulic structures and all infrastructure for the coming spring. Dams, dams and other facilities must meet modern requirements. This is the primary task of regional akimats and interested ministries.

In general, I would like to note that during the elimination of flood consequences all the primary tasks have been fulfilled. It was a hard but practical experience for everyone.We have identified preventive measures for the future. Our goal is to effectively withstand natural disasters and cataclysms with the least damage," Olzhas Bektenov said.

Following the consideration of the issue Prime Minister gave a number of instructions to the Cabinet:

• Akimats of regions and interested state bodies to ensure full completion of restoration of engineering and transport infrastructure, social facilities.
• The Ministry of Water Resources together with regional akims to complete the repair and construction of hydraulic structures within the established timeframe.
• The Ministry of Digital Development should ensure the introduction of a platform for flood forecasting and modelling with training of specialists in ministries and akimats by the end of February 2025.
• Ministries for Emergency Situations and Ecology to ensure that the digital tool for flood modelling is filled with the necessary data by 20 January 2025.
• Akims of regions to carry out bunding of settlements, cleaning of pipes and ditches, inspection of hydraulic structures and preparation of drainage canals by the end of autumn of the current year.

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